Unifyr brings a patient's scattered health records together into one clear view — so clinicians see the complete picture before the appointment begins.
"A patient’s story is scattered across a dozen databases. No doctor ever sees the whole picture."
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Fragmented Records
Patients who visit multiple outpatient providers are at greater risk of uncoordinated, fragmented care — linked to higher rates of hospitalization, emergency department visits, and duplicated testing.2
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Time Lost to Administration
For every hour of direct patient care, physicians spend nearly two additional hours on EHR and desk work. Outside office hours, another one to two hours of personal time is consumed by documentation.1
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Decisions Made Incomplete
Without a complete history, clinicians risk prescribing conflicts, duplicate testing, and missed diagnoses.
The Solution
Built for how medicine actually works
Unifyr doesn't replace your EMR. It sits above it — pulling every available record from every connected source and presenting a complete, chronological patient story the moment a doctor opens a chart.
01
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Unified Patient Record
A patient's available records, brought together into one continuous view. No manual imports, no stale data.
02
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Ambient Clinical Documentation
Structured clinical notes captured during the visit, ready for the provider to review and sign.
03
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Pre-Visit Intelligence
Nurse-logged vitals and patient intake questionnaires appear in the doctor's overview before the appointment begins.
04
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Chronological Timeline
Every visit from every source — the clinic's own records and external EMR encounters — displayed in one unified timeline.
05
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Multi-Location Group Practices
One organization across multiple locations. Staff assigned to facilities, with role-based access control.
06
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HIPAA-Native Architecture
End-to-end encryption, append-only audit logs, database-level tenant isolation, and BAAs in place with all infrastructure providers.
How It Works
From scattered records to signed note in one visit
1
Patient Arrives
The nurse logs vitals and intake. Unifyr assembles the patient's available records into one view.
2
Doctor Reviews
The physician sees today's vitals, the complete external medical history, active medications, and prior visit timeline — all in one screen.
3
Consultation Records
The visit is documented as it happens, producing a structured clinical note for the provider.
4
Note Signed
The note is reviewed, edited, and signed — filed automatically to the patient's chart.
Pricing
Simple, transparent pricing
Per provider per month. Staff accounts included. No setup fees. Cancel anytime.
PrimeLink Health LLC ("PrimeLink Health," "we," "us," or "our") operates the Unifyr platform, a healthcare technology application that aggregates patient records from connected Electronic Health Record systems for use by licensed healthcare providers. This Privacy Policy describes how we collect, use, disclose, and protect information in connection with our services.
By accessing or using the Unifyr platform, you agree to the collection and use of information in accordance with this policy.
2. HIPAA Compliance
PrimeLink Health LLC operates as a Business Associate under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations. We enter into Business Associate Agreements with all Covered Entity customers prior to the processing of any Protected Health Information (PHI).
All PHI processed through the Unifyr platform is handled in accordance with the HIPAA Privacy Rule, Security Rule, and Breach Notification Rule. Our technical safeguards include end-to-end encryption, database-level access controls, append-only audit logging, and multi-tenant data isolation enforced at the database engine level.
3. Information We Collect
We collect the following categories of information in connection with our services:
Account Information: Name, email address, professional credentials, and practice information provided during registration.
Patient Health Information: Clinical records aggregated from a patient's available health record sources, vitals logged by clinical staff, intake questionnaire responses, and clinical notes generated through the platform. This information is processed solely to provide clinical documentation services to authorized healthcare providers.
Usage Data: Log data including IP addresses, browser type, pages visited, and timestamps, used for security monitoring and audit compliance.
Audio Data: When the ambient transcription feature is active, audio from clinical consultations is processed by our speech-to-text service provider under a signed Business Associate Agreement. Audio is processed in real time and is not permanently stored.
4. How We Use Information
We use the information we collect to provide, operate, and maintain the Unifyr platform; authenticate users and enforce access controls; generate and store clinical documentation on behalf of authorized providers; aggregate a patient's available health records for authorized providers; maintain audit logs of all PHI access events as required by HIPAA; respond to support requests; and comply with legal obligations.
We do not sell, rent, or share Protected Health Information with third parties for marketing purposes.
5. Data Storage and Security
All data is stored on Amazon Web Services infrastructure within the United States under a signed Business Associate Agreement. Our security measures include AES-256 encryption for all data at rest, TLS 1.2 or higher for all data in transit, multi-tenant isolation enforced by PostgreSQL Row-Level Security policies, role-based access control, automated daily database backups with 35-day retention, Multi-AZ database deployment, and append-only audit logging of all PHI access.
6. Third-Party Service Providers
We work with third-party service providers that may process PHI on our behalf, including cloud infrastructure and database services (AWS), speech-to-text transcription services (activated only after BAA execution), and health information exchange partners under applicable agreements. Business Associate Agreements are in place or required with each prior to PHI transmission.
7. Data Retention
Clinical records and patient data are retained for the period specified in the customer's service agreement, subject to applicable state and federal medical record retention requirements. Audit logs are retained for a minimum of six years in accordance with HIPAA requirements. Upon termination of a customer's account, data is retained for 30 days to allow for export, then securely deleted.
8. Breach Notification
In the event of a breach of unsecured PHI, PrimeLink Health LLC will notify affected Covered Entity customers without unreasonable delay and no later than 60 days after discovery, in accordance with the HIPAA Breach Notification Rule (45 CFR §§ 164.400–414).
9. Contact Us
For privacy-related inquiries, BAA requests, or to report a potential security issue:
1 Sinsky C, Colligan L, Li L, et al. Allocation of Physician Time in Ambulatory Practice: A Time and Motion Study in 4 Specialties. Annals of Internal Medicine. 2016;165(11):753–760. doi:10.7326/M16-0961
2 Kern LM, Seirup JK, Casalino LP, et al. Healthcare Fragmentation and the Frequency of Radiology and Other Diagnostic Tests. Journal of General Internal Medicine. 2017. Supported by The Commonwealth Fund. commonwealthfund.org